The store “ Happy Wedding Events ”supporting e-Commerce enables you, through the completeness of the descriptions which it posts on its pages, to enjoy the privilege of direct contact with the products available on your computer screen quickly and easily.

Wanting to highlight the benefits of using the internet in our daily markets, we list below the terms and conditions for the return of defective or non-defective products.

A. Returns of Products due to wrong delivery.
In all cases in which other than the sold are delivered, by type or quantity or a property is missing which has been previously agreed in writing by sending an email to info@happy-wedding.gr  or telephone contact at 2261088581 with the store “ Happy Wedding Events ”the customer returns the products to check and detect the error.

The return of the product to be replaced must be done together with all the documents that accompanied the product (eg DAT, Retail Rep. Etc. ) and its complete packaging within 5 calendar days from delivery .

The products should be in excellent condition in their original packaging and have all the labels on them . Used products are not returned. In this case the return costs of the products The store “ Happy Wedding Events ”as well as the return costs to the customer are borne by the store“ Happy Wedding Events ”as long as the return method proposed by the company is observed.

B. Returns of defective products.
In case it is found that the item has a manufacturing defect, if this is confirmed by the store “ Happy Wedding Events ”which provides the guarantee of good construction and quality, the following applies:
The return of the product to be replaced must be done together with all the documents that accompanied the product (eg DAT, Retail Rep. Etc. ) and complete packaging within 14 calendar days from delivery after sending mail or phone to 2261088581.

The products should be in excellent condition in their original packaging and have all the labels on . Used products are not returned.
The return of the products will be done either through a courier that will indicate The store “ Happy Wedding Events ”, or in the store . In this case the costs of returning the products to the store as well as the costs of return to the customer are borne by the store as long as the return method proposed by the company is observed.

After the return of the products, the defect reported by the customer is checked and then contacted to inform him about the results of the check. If the defect is found, replacement of the product, otherwise cancellation of the transaction in case the replacement is not possible in a reasonable time and can not be found from the store ” Happy Wedding Events ” another product of corresponding or better characteristics or equivalent value for replacement. In case of cancellation of the transaction, the refund of the original purchase is made in the same way as the initial payment of the customer to the store “ Happy Wedding Events ”

In particular, in case of debit by credit card, the store will be obliged to inform the issuing Bank of the cancellation of the transaction and the bank will then proceed with any transaction provided under the contract it has drawn up with the customer without any responsibility store “ Happy Wedding Events ”now. The store “ Happy Wedding Events ” after this information does not bear any responsibility for the time and manner of execution of the rebuttal, which is regulated by the contract. In case of payment by bank transfer, a reverse bank transfer will be made from the company’s accounts to the customer.

In case the products are returned damaged or incomplete, the Online Store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without any other total or partial offset of this claim. against the customer.

  1. Return of non-defective products – Right of unjustified withdrawal by the customer.

The CUSTOMER has the right to withdraw from the purchase contract within a period of 14 calendar days from the delivery after sending a mail or telephone contact to 2261088581. The withdrawal is made under the following conditions:

This withdrawal is unjustified and without any charge and if the item has already been delivered the customer must return the product exactly in the condition in which it was received, with all its parts, the accompanying forms and its packaging in excellent condition. The return of the item is accepted only if the buyer has first paid any amount charged by the company for the shipment of the item to him and the shipping costs for the return of the item.

The declaration of withdrawal is exercised in writing or electronically and the store is obliged to send a confirmation of receipt of the declaration of withdrawal as soon as it arrives.

Following the withdrawal statement, the store is obliged to return the price received within a maximum of 14 days from the receipt of the products.

The refund to the customer will be made by the same means as the initial collection. Specifically in the case of debit by credit card as follows: in case the price has been paid to the branch by the Bank until the withdrawal and return of the item, the branch will be obliged to inform the Bank about the cancellation of the transaction and the bank will proceed with each act provided for on the basis of the contract drawn up with the client. The store “ Happy Wedding Events ”after this information does not bear any responsibility for the time and manner of execution of the rebuttal, which is regulated by the contract. In case of payment by bank transfer the return will also be made by bank transfer to the same account of the customer.

The customer is responsible for compensating The store “ Happy Wedding Events ” if he used other than that which is necessary for the determination of the nature, the characteristics of the products in the space until the declaration of withdrawal. In case of opening the package or any use of the products, their value is automatically reduced as the product is classified as used and the customer must compensate The store ” Happy Wedding Events ”to reduce the value of the product. The reduction of the value from the opening of the package and consequently from the characterization of the product as used is examined on a case by case basis and is determined by the store “ Happy Wedding Events ” and is usually in the range of 30% -60%. The store “ Happy Wedding Events ” is entitled to agree with the client its compensation even with mutual set-off.

In case the products are returned damaged or incomplete, the Online Store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without any other total or partial offset of this claim. against the customer.